The team at Quality Ascend created these Terms of Use to demonstrate our firm commitment to how you can use all the information on this Site.

Terms of use

Access to this website represents the express and unrestricted acceptance of the terms of use described below. If you disagree with the terms, please do not access or use this website.

Access to this website represents the express and unrestricted acceptance of the terms of use described below. If you disagree with the terms, please do not access or use this website.

The visitor may only use this website for lawful purposes. This space may not be used to publish, send, distribute or disseminate content or information of a defamatory, obscene or illicit nature, including information on exclusive property belonging to other people or companies, as well as registered trademarks or information protected by copyright, without the express authorisation of the holder of these rights. Further, you may not use this site to obtain or disclose personal information, including Internet addresses, about site users.

The team on this site strives to maintain the quality, timeliness and authenticity of the information on the site, but its creators and collaborators are not responsible for any failures in the services or inaccuracy of the information offered.

The user should not assume that such services and information are error-free or will be suitable for their purposes. The creators and collaborators do not undertake to update the information either and reserve the right to change the conditions of use or prices of the services and products offered on the site at any time.

Notice and takedown

If you are a rights owner (or acting on behalf of a rights owner) and believe that any User Content / Content infringes your copyright or other intellectual property right you must provide us with a written notice by email to contact@qualityascend.com which states:

i. that you are the rights owner or are authorised to act on the rights owner’s behalf;

ii. that you have identified Content or User Content on our Site which infringes your copyright (or infringes the copyright of a third party on whose behalf you are entitled to act, if applicable) and you believe in good faith that use of the Content/User Content in the manner complained of is not authorised by you, the rights owner’s agent or by law;

iii. a description of the copyrighted work that you claim has been infringed which should include, the type of work (such as a photograph or a video clip) and any relevant further details;

iv. a description of the way in which the copyright material has been infringed;

v. information reasonably sufficient to permit us to locate the Content/User Content in question on our Site (including a URL specifying the date our Site was accessed and/or a screen shot);

vi. information that will enable us to contact you, such as your name, a postal address, telephone number and, if available, an email address (these contact details may also be provided to the alleged infringer so that they may contact you directly, in order to attempt to resolve the complaint amicably);

vii. your electronic or physical signature (which may be a scanned copy); and

viii. that the information in the notification is true and accurate.

Our ‘notice and takedown’ and/or complaints procedures are regulated by law. There may be negative consequences if you falsely allege User Content/Content is infringing copyright or is defamatory or send a copyright infringement notice to us in bad faith. We recommend that you take legal advice before sending a copyright infringement notice or defamation complaint, especially if you are unsure about your rights in the User Content / Content, or whether there has been an infringement of your rights.

We have a policy of terminating the user accounts of repeat copyright infringers or persons that are the subject of frequent user complaints. A repeat offender is either:

o a user who has submitted two or more items of User Content for which Quality Asccend receives a copyright infringement notice in accordance with this section; or

o a user who has submitted two or more items of User Content for which Quality Ascend receives a complaint in accordance with this section.

If your account is terminated in accordance with this provision then, you must not register or attempt to register a new user account. You agree to keep us fully and effectively indemnified and hold us harmless for all liability that may be incurred as a result of a breach of this clause.

Advertising, sponsorship and affiliate marketing

This website, quiz and blog may contain affiliate marketing links. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on our Site complies with applicable laws and regulations. We do not assume responsibility for any error or inaccuracy in any advertising or sponsorship material.

Termination and suspension

We reserve the right to modify, suspend or discontinue any service offered by us or any part of a service (including the availability of any features or pages of our Site) at any time and without notice or liability to you. We are also entitled to suspend or terminate your membership or access to any part of our Site at any time if you breach these Terms of Use.

Notwithstanding the above, we will try to warn users that their access to our Site and/or their membership may be suspended or terminated.

User Content that you have uploaded, shared or submitted using our Site may still appear on our Site even after your registration has terminated. We shall continue to have the right to use your User Content in accordance with the licence granted to us under these Terms of Use.

Disclaimer

If you or any other person has a medical concern, you should consult with your healthcare provider or seek other professional medical treatment immediately. Never disregard professional medical advice or delay in seeking it because of something that you have read on this blog, website or in any linked materials. If you are experiencing a medical emergency, please call 111/999 (UK) or call for emergency medical help on the nearest telephone immediately.

You use our Site and the information provided by us at your own risk. Our Site, the Content, the User Content and other services offered by us are provided “as is” and on an “as available” basis. The Content and information displayed on our Site are provided without any warranties as to their completeness or accuracy.

We do not guarantee that our Site, the Content, the User Content or any services offered by us will always be available or be uninterrupted, timely, secure or free from bugs, viruses, errors and omissions.

To the fullest extent permitted by law, Quality Ascend (including its officers, employees and agents) expressly excludes conditions, representations, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and any liability incurred by any user of our Site including, without limitation, any liability for:

i. loss of revenue, income, profits, contracts, business, goodwill, anticipated savings, reputation, data or information;

ii. wasted management or office time; and

iii. any other loss or damage of any kind, however arising and whether caused by tort (including, but not limited to, negligence), breach of contract or otherwise, even if foreseeable, whether arising directly or indirectly.

Nothing in these Terms of Use excludes or limits our liability for:

a. death or personal injury caused by our negligence;

b. the tort of deceit; or

c. any other liability which cannot be excluded or limited under applicable law.

Indemnity

You agree to indemnify us and keep us fully and effectively indemnified from and against all claims, damages, expenses, costs and liabilities (including legal fees) relating to or arising from your use of our Site, the Content, the User Content or any services offered by us, or arising from any breach of these Terms of Use by you or your violation of any law or third party rights.

Variation

We reserve the right to vary these Terms of Use from time to time at our sole discretion. Such variations will become effective immediately upon the posting of the varied Terms of Use on our Site. By continuing to use our Site you will be deemed to accept such variations.

Please check our Site regularly to ensure you are familiar with the current version of the Terms of Use and our Privacy Policy. The date that the Terms of Use are published is detailed below. If you do not accept any of the modifications, revisions or amendments to these Terms of Use, you should stop using our Site and the services offered by us immediately.

Cancellation

When you buy digital products from us, such as ebooks, mindmaps, checklists, video courses or/and MP3 files, you have the right to cancel your purchase within 14 days of receiving the product. This is known as the cooling-off period. If you decide to cancel within this time frame, we will give you a full refund.

However, please be aware that once you download or access the digital product, you lose your right to cancel. This means that if you download or access the product during the 14-day cooling-off period and then decide to cancel, we will not be able to give you a refund. This is because we cannot resell a digital product that has been downloaded or accessed.

We want to make sure you’re happy with your purchase, which is why we offer this cooling-off period. If you do decide to cancel, we will refund your payment within 14 days of receiving your cancellation notice.

If you have any questions about our refund policy or how to cancel your purchase, please don’t hesitate to contact our customer support team. We want to make sure you have a great experience with us, and we’re always here to help.

Severability

If any term of these Terms of Use is held to be unlawful and/or unenforceable, it shall be severed and deleted from these Terms of Use and the remainder of these Terms of Use shall remain valid and enforceable.

Exclusion of third party rights

These Terms of Use are not intended to benefit or be enforceable by any third party and the Contracts (Rights of Third Parties) Act 1999 shall not apply to them.

Entire agreement

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and us in relation to your use of our Site and supersede all previous agreements in respect of such use.

We may amend, update or otherwise change, at any time and without prior notice, any or all of the Terms of Use, the conditions and/or the provisions included in this site. Please check the contents of these Terms of Use periodically for changes. Your continued use of this site, or of any part thereof following the posting of any changes to the Terms of Use, constitutes acceptance of those Terms of Use and of any subsequent changes. Each such amendment shall become automatically valid and enforceable at the time when first displayed by us in the Site.

Law and jurisdiction

These Terms of Use are governed by English law, and any disputes will be subject to the exclusive jurisdiction of the English courts.

Last revised 11.12.2022